Common Questions
Can you walk my dog if its hot?
If the heat prevents me from safely walking your pup, there are a few options. We can either cancel the walk, arrange an earlier walk, or arrange an enrichment visit to provide your dog with some company and exercise in a safe way. (subject to availability)
How do I cancel a walk?
Peachy Keen Pet Care operates on a 24 hour cancellation policy. Please contact us to cancel at a minimum of 24 hours before you are booked in. Cancellations less than 24 hours before the scheduled walk may not be eligible for a refund.
Do you offer home-boarding or overnight pet care?
Currently, Peachy Keen Pet Care does not offer in-house boarding, or overnight pet-care in your own home. We are sorry for any inconvenience this may cause.
What if I need a walk or visit outside your working hours?
If you require us outside of our usual workings hours (9am-5pm Mon-Fri, 10am-2pm Sat), we may be able to accommodate you. We cannot guarantee that we will be available, but please do enquire. Services performed outside of working hours may incur an additional charge.
What Is Force-Free Handling?
Force-Free handling is a method that does not use force, fear or intimidation when interacting with dogs. It is a humane, ethical approach to training and handling that aims to reduce fear and stress in dogs, while strengthening our bond with them!
What Is Enrichment?
Enrichment is an activity that improves the quality of life for a dog. Typically species appropriate, it allows a dog to express natural behaviours in a safe way. This can include puzzle toys, decompression walks, digging pits, and natural chews. When needs are met with enrichment, a dog is less likely to display those behaviours out of frustration. This is particularly true for destructive behaviours such as chewing!